FREQUENTLY ASKED QUESTIONS
Where is my order?
Ebooks & Audiobooks
Digital products (ebooks and audiobooks) are immediately delivered via email from our distributor, BookFunnel.
Don't see the email? Make sure to check your spam folder!
You can also access your digital books by visiting https://my.bookfunnel.com/ and entering the email address you used at checkout. (If you've never logged in before, it'll ask you to set a password as well.)
Print Books
Paperbacks, hardbacks, and box sets are printed and shipped by our partner, BookVault. Once you place your order, BookVault will get to work and send you an email with tracking info when the book ships.
Signed Books
Signed books are carefully signed, packaged, and shipped by Lindzee herself! You'll get an email with tracking information once the book ships.
Can I read on my e-reader?
Yes!
Aside from reading directly in their app, BookFunnel allows you to send ebooks directly to your preferred ereader and/or app, including Amazon Kindle.
BookFunnel provides easy-to-use instructions, but if you run into any issues, reach out to help@bookfunnel.com. Their customer service is fantastic.
For audiobooks, it's easiest to listen directly through the BookFunnel app, which is free to download on all Apple and Android devices.
Where can I download the BookFunnel app?
You can search up "BookFunnel" in the app store on any Android or Apple device.
You can also download the app by visiting https://getbookfunnel.com/
Is there a specific order I should read in?
The short answer: nope! Currently, all of my books can be read as stand-alones, although you'll find characters from the series popping in and out of each book.
That being said, this is my suggested reading order for each series.
Can I return digital products?
No. Once digital products land in your inbox, I can't get them back. Because of this, no refunds are given for digital products.
How can I join Lindzee's newsletter?
Enter your email address here to join my newsletter.
How can I contact Lindzee?
Simply fill out the contact form, or email help@lindzeearmstrongbooks.com.